Who makes Xerox Copiers \ MFDs???
January 13, 2012I know that at one time or another every Manufacturer will relabel someone elses device to fill a gap in their line. But it blew me away at HOW MUCH RELABELING XEROX IS DOING!
We were competing for a customer’s business against Xerox. Xerox had already proposed 4 different Xerox models for this customer’s fleet of MFDs. Doing our due diligence we looked up these models on BLI and to my surprise saw that each of these 4 Models had a different manufacturer!!!! I didn’t expect this from Xerox. I was especially surprised to see SAMSUNG & Konica Minolta listed as two of the OEMs (Original Equipment Manufacturer). See excerpts from the 4 BLI reports below.
I don’t know any customer who would knowingly mix 4 different types of MFDs for their fleet. By Xerox relabeling the 4 different OEMs the customer doesn’t know they are doing exactly that. Hopefully this article will allow customers to make an informed decision.
No wonder I hear so many horror stories about Xerox struggling to network their devices when they are made by so many different manufacturers. There is no way a Technician will be completely knowledgeable on 4 different lines. If you have a jar of pickles BUT you label the jar apples it may fool some people initially, but it doesn’t change what’s in the jar! So even though it says Xerox on the out side, it could be Samsung, or Konica Minolta, or Fuji, on the inside. I thought that you would like to know.
That’s My $0.02
Vince McHugh
vince.mchugh@necs.biz
WWW.NECS.BIZ
