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Oce:CBS::Ikon:RBS Simple Math

July 6, 2012

In case your math skills are a little rusty the equation reads Oce is to CBS as Ikon is to RBS. True or not True. Here is my argument for True:

The carnage at Ricoh Business Solutions continues as the Ikon takeover of RBS moves into it’s final stages. Ikon’s management is firmly ensconced in upper and middle management of RBS. And guess who they are bringing along for the ride? All their Ikon friends. The loyal RBS employees are being squeezed out!

(Please feel free to skip the rant in red below. I will not feel offended if you do).

I need to digress here and say I long for the days when the company who BOUGHT another company called it a TAKEOVER, even a HOSTILE TAKEOVER!!! I am so sick of the political correctness of calling a purchase or a takeover a “merge”! In the old days a successful company bought a failing company and put IT’S MANAGEMENT TEAM in place of the failing companies management team to turn around the failing company. Ricoh seemed to be absent from business school the day they taught that lesson, because they buy failed, or failing companies and put the failing companies management team in charge of the company that bought them!!!! But I digress….

The Canon Business Solutions (CBS) “merge” with Oce is on the horizon. It is no secret that CBS has not performed well, and did not by any means fill the void in Canon’s distribution in the USA that was left by the Ricoh purchase of Ikon. I have heard that Canon USA and CBS have not always seen eye to eye, and that putting Todd Pike (long time Canon USA guy) in charge of CBS was an attempt to bring their unruly step child (CBS) in line. When Mr. Pike was unable to achieve this, he “fell on his sword” and left Canon for Samsung (an up and coming player in the MFD market, and one that bears watching). With Oce already having a distribution organization in place in the USA It looks like a repeat of what happened with the Ricoh purchase of Ikon. Ricoh bought Ikon, so Ikon could take over Ricoh. While CBS is not Canon (unless you ask a CBS sales Rep…LOL), Canon bought Oce, so Oce could run CBS.

I am hearing that CBS is experiencing there own exodus as seasoned industry people see “the (Oce) writing on the wall”. IMHO CBS was a failed experiment. Apparently it is not so easy to start up a branch (or a dealership). You are much more likely to succeed by taking over an existing operation (like Oce) and fixing it’s problems. So Oce will gobble up CBS, even as the essence of Ikon consumes RBS. Ikon’s last act will be to remake RBS in their image. If Ikon fails who will Ricoh buy next to fix themselves…. Xerox? Hmmmm …..time will tell!

That’s my $0.02
Vince McHugh
vince.mchugh@yahoo.com

PS: The CBS name will disappear when Oce & CBS become Canon Solutions America (CSA). Someone speculated that this name change was due to the fact that they got sick of me referring to them (among others) as the _BS Branch, LOL! I don’t know if that is true, but in the words of the Bard …”A rose by any other name…”

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6 comments

  1. Quite a great deal going on within the industry. More shake outs to come? Actually a good time to be a part of what is occuring. Business will be reinvented again and those who are clever will reap the rewards. software products can take us to the next levels.


  2. Actually it’s a GREAT time to be an independent!! There is so much going on in the direct channel that is totally distracting from a vision on one thing – the customer! The infighting is fun to watch from the outside, rather than living it. If your only focus is on finding and taking care of customers, especially ones that are based in your market, you’ve got a bright future.

    Yes, we run into the directs on occasion, but we can compete quite well, thank you very much. Guess what? We’re also the channel that’s making money for the manufacturers, so there are SOME people at the top that appreciate us.


  3. And all they keep saying to all of us at CBS, in a mixture of motivational-speak and embarrassment is “Oce has only had this for 6 months and already they sold as much uniFLOW as we did all lasty year!!!” Apparently Oce’ has their little goslings in a row.


  4. Vince, you need to get your facts correct!!, and stop the whining. CBS is a Canon Co.
    However, you are correct, once Oce/CBS merge the new name will be:
    Canon Solutions America


    • George,

      We agree that Canon owns CBS (and OCE for that matter). But CBS is not Canon. CBS manufacturers nothing. Neither will Canon Solutions America. They are and will be just a sales organization.


      • *LOL! WHAT CAN I SAY?!?!* …VINCE…

        THE *COPIER CRAP* IS *HITTING THE FAN…*

        *WHEN WILL THIS END?*

        TOO MUCH CAPITALIST *BONGSMOKE!*

        AND A *LACK* OF *VISION* AND *PASSION* FOR THE *PRODUCT…*

        LIKE A *BORED* SCHOOLBOY/GIRL STARING OUT THE WINDOW DURING A *BORING* CLASS, MIND ON *SOMETHING ELSE* OTHER THAN THE *SUBJECT* AT HAND…

        MY *FINAL ANALYSIS* IS…

        *IF THE TONER IS NOT IN THE BLOOD…*

        *YOU* ARE IN THE *WRONG* BUSINESS!



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