Archive for September, 2017


25+ Years at NECS (Labor Day Thoughts)

September 4, 2017

It seems rare today for someone to spend a quarter of a century at the same company. But it is the norm for people who work for NECS. NECS has been in business for over 50 years. I am by far not the most tenured person at the company. There are those who have been there for 30+ years. In the spirit of full disclosure I will say that I took a 2+ years break to work for Ricoh Business Solutions (RBS). I came back to my current position nine years ago.

This kind of longevity at a single company seems to be the exception and not the rule. My daughter had worked for a company for 4 years. When she began applying for new jobs she was twice asked “Why she had been so long at one company?” She was told that it is common for people to change companies every 2 to 3 years. I can understand that only if each change is a change upwards and not just a horizontal move. When I look at a resume and I see someone changes jobs every year or so it is a red flag. I wonder why they could not keep a job for more than a year. When you look at my daughter’s resume it shows her taking on more an more responsibility at the one company she worked for those 4 years, when I see that on a resume it tells me that this is someone I can invest in with an expectation of a return on that investment. This may explain why so many people have stayed at NECS for so long. There has always been opportunity to grow and move up to greater responsibility within NECS. We often have Service people become Sales People, or Dispatchers become Operations Managers. I started in NECS as a Trainee (in 1989), learning to work on Copiers. Then I became a certified Technician, a Troubleshooter, a Field Manager, then I moved into Systems Support, became the Manager of the Team, and then became the Color Sales Specialist. After a short stint at RBS I returned to become the Vice President of Network Solutions. I am not that unique at NECS. Our VP of Service has been in Sales, and has also run Operations and the Shop. Our Service Manager ran the Parts Department for a time.

So the lesson that comes from this is IF you want people to stay at your company for decades you need to make sure that you promote from within, not just within each department but across departments. Sometimes it will not work out, and you may want to allow that person to go back to what they were good at. But even if that happens they will be grateful for the chance, and they will have learned a little about how that other part of the company runs. A real WINN WIN!!! NECS’ example of longevity should be more the norm than the exception. How is it at your company?

That’s My $0.02

Vince McHugh